raquel lee review for It's A Secret Med Spa - Houston

After about a year I decided to come back to this location to give them another try after a bad experience. I came back today in hopes maybe things changed and I would have a better experience, no! After receiving soo many messages from the company with promotions, I decided to send a text several weeks ago inquiring about the special and booked the appointment. I arrived today, to receive services and was told AFTER being injected that the Black Friday deal was only for new patients. The front desk rep brought my phone to the manager to show her the text messages, and decided to honor it. After calling to explain that it was a bit embarrassing to be at the front desk discussing if the special that was promised me would be honored, she kept making excuses about how her team had been told not To do this blah blah, instead of apologizing and showing appreciation for my business. I would not recommend.