Sadhana Duraisamy review for FACE/FIT Aesthetics & Wellness
Review for FACE/FIT Aesthetics & Wellness in Houston, TX.
Sadhana Duraisamy
I would completely avoid this place. I will never suggest anyone go to this place not because they're not doing a good service. It's because this place is scam. I called this place asking for an extraction of Commodores and they asked me to pay hundred dollars deposit. After they told me that I said I will not be paying hundred dollars because I would like to know if this can be extracted or not, and I hung up again. The aesthetician called me and told me that she has to see it first and then decide if she can extract or not and then I can make the payment if it can be extracted so I said OK and I again asked her should I pay $100 for just looking and she said no and she asked me to come I went there. She was all good. She checked my skin and she said it's pretty irritated right now, so I do not have to do an extraction and she cannot do the extraction for these tiny commodores. And she applied a cream on my face. And when I came out, they charged me $100 on my card. I asked why and the reason they say is it's the consultation fee just for touching my skin and telling me that it cannot be extracted and when I asked will this be returned, they told me it can be used towards any product or a service but this hundred dollars is nonrefundable after charging my car. I did not even know it was not refundable. Nothing was explained to me in the first place I would never go to this place again and I would never take a product from them again I would suggest I would highly suggest not to go to this place if you are ready to pay your money and spend there if not $100 is gone right now. I'm very disappointed. I'm in loss right now just for a person to touch my skin and say this cannot be done and I paid $100 for that. Update and review : I would like to clarify too, I was not told it was a treatment or product used was a treatment, she asked if she can apply a cream if you don't mind, never mentioned it was a treatment, also the paperwork's was not given to me to read, she just asked for my license and then my card to keep it in record, when I was charged I asked why was I charged and I was told it's a full session and I was given consultation. I wanted to leave the minute she said it cannot be extracted, but she kept talking to me even when was in a hurry to leave and also told I won't be doing any treatments or won't be buying anything now. Before you charge someone's card you are suppose to tell and get a consent, but I was not told anything but after I was told I was charged and I was told it's non refundable. When I asked why they said it's the consultation fee when I clearly told no, and the asked me to come to just look at my skin. Own your behavior as a business don't try to blame it on people who trusted and came to your place in the first place. Good luck with your business.