Valeria Mirolevich review for Body Envy Houston

I’m guilty of not praising the services I love—but this experience deserves to be shared. I had been a loyal client at this place for over a year and truly enjoyed it—until they burned my face. The doctor diagnosed it as a stage 2 chemical burn. It took me three months to recover both physically and mentally. Today I decided to give them another chance. I returned only to find out my trusted technician was no longer there. No more extractions, no more facial massage. Instead, I was treated by someone who clearly lacked experience. I explicitly stated I could not be exposed to any harsh chemicals due to an event I’m attending tomorrow. Despite my warning, I left with my face inflamed again. Their response? “Keep me updated on how you're doing.” No accountability, just a higher bill and a dismissive explanation blaming it on my rosacea. It seems that profit now comes before customer care. Very disappointing.