Marc Helfman review for Barnett Dermatology of Boca Raton

It has been a horrible experience working with this office. I originally visited this office for a skin condition. They performed a culture on me that left me a permanent scar on my back leg which I was not warned about. In addition, they prescribed a medication to me without explaining the process of how approvals work and farmed it out to some speciality pharmacy which worked great for me, and then decided to abruptly change to another pharmacy with the WRONG prescription; again without any sort of notification and I am now 3 weeks delayed on my dose due to insurance issues. You cannot get in touch with a live human person on the phone and have to leave voicemail messages and play phone tag each time; even to make an appointment. Lastly, they outsource their call center (most likely to another country); which they call "remote support"; so you are often not speaking to someone who directly works for the office. I would highly recommend avoiding this office as they do not treat their customers well.