ayah
I am very disappointed with my experience. I found a Groupon promotion for an IPL photo facial and mentioned it when I called to book the appointment. I was told it would be accepted, and I showed it again before paying. Based on that understanding, I proceeded with the treatment as a gift for my mother and mother-in-law. Before the procedure, we were told to expect visible results, including peeling or darkened spots flaking off “like coffee grounds.” Unfortunately, there was no peeling and no noticeable improvement at all. In addition, we were required to pay for a mandatory FaceTime consultation ($30 per person) and extra for numbing cream, which significantly increased the total cost beyond what we expected from the promotion. The facility was clean and the staff were polite, but the results did not match what was described to us. We left feeling disappointed and misled.